Last updated: 1st May 2025
Jalal Efendi, owned by Adam & Partners Business LLC, a company registered and operating in the Sultanate of Oman, is committed to protecting your privacy and ensuring the secure and responsible use of your personal information.
This policy explains how we collect, use, store, and protect your personal data, as well as the rights you can exercise regarding that data. It also includes details on our use of cookies and how future updates to this policy will be handled.
Collection of Personal Information:
We collect the following personal information when necessary to provide our services:
- Full name
- Phone number
- Email address
- Delivery address
- Order and payment details (we do not store your card information)
How We Collect Data
We collect your data through the following means:
- When placing an order through our website or delivery applications
- When subscribing to our newsletter or promotional updates
- When contacting us for inquiries or feedback
- When submitting reviews or product ratings
- Through cookies on our website
Use of Data
Your personal information is used for the following purposes:
- Processing and fulfilling your orders
- Enhancing the quality of our services and customer experience
- Responding to your inquiries and feedback
- Sending promotional offers and updates (with your prior consent)
- Complying with legal and regulatory obligations in Oman
Data Storage
We store your personal data securely using modern security technologies and retain it only for as long as necessary to provide our services or as required by law. You may request the deletion of your data at any time.
Data Sharing
We do not share your personal data with third parties, except in the following cases:
- With trusted third-party service providers for delivery or payment processing
- If required by law or court order
- With your explicit and prior consent
In all cases, we ensure that any third party complies with confidentiality and data protection requirements.
Your Rights
You have the right to:
- Access your personal data and request a copy
- Correct or update your information
- Request deletion of your data from our systems
- Withdraw consent for marketing communications
You can exercise these rights at any time by contacting us using the details provided below.
Cookies
We use cookies to improve your experience on our website, analyze usage, and gather non-personal information via tools such as Google Analytics.
You can disable cookies in your browser settings, but some website features may not function properly.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. If any changes significantly affect your rights, we will notify you through email or our website.
Contact Us
For any questions regarding this privacy policy or your data rights, please contact us at:
📧 Email: support@jalalefendi.com.om
đź“ž Phone: +968 7885 4269
đź“Ť Address: South Al Mawaleh – Muscat
Ownership Notice:
Jalal Efendi is a registered brand fully owned by Adam & Partners Business LLC, a company legally operating in the Sultanate of Oman.
